*1. Refund Policy*
➤ *Refund Eligibilit
* Customers may request a refund within 30 days of receiving the product.
* Products must be returned in their original condition and packaging.
* Refund requests made after 30 days will not be accepted.
* Customers are responsible for return shipping costs.
➤ *Refund Process*
* Contact our customer support team with your order details.
* Once the returned item is received and inspected, we will notify you regarding approval or rejection.
* Approved refunds will be processed to the original payment method within a specified timeframe.
*2. Return Policy*
➤ *Return Conditions*
* Returns are accepted within 30 days from the delivery date.
* Items must remain unused, undamaged, and in original packaging.
* Any used or damaged products may not qualify for return approval.
➤ *Return Shipping*
* Customers are responsible for all return shipping charges.
* All returns must be shipped through:
→ DHL Express
→ FedEx
→ UPS
*➤ Important Note*
* We recommend using a trackable shipping service as Ottoman Belts is not responsible for lost return shipments.
*3. Delivery Policy*
➤ *Shipping Coverage*
* We currently deliver to:
→ USA
→ Canada
→ United Kingdom
→ Australia
→ European Countries
➤ *Shipping Partner*
* All orders are shipped securely through DHL Express for fast and reliable delivery.
➤ *Delivery Time*
* Estimated delivery times vary depending on the destination country.
* Tracking information will be provided once the order has been dispatched.
➤ *Customs & Duties*
* Customers are responsible for any applicable custom duties, taxes, or import charges in their country.
*4. Privacy Policy*
➤ *Information We Collect*
* We collect customer information required for order processing, including:
→ Name
→ Shipping Address
→ Contact Information
→ Payment Details
➤ *Use of Information*
* Your information is used only for:
→ Order fulfillment
→ Customer support
→ Improving our services and customer experience
➤ *Data Protection*
* We use advanced security measures to protect your personal data.
* Customer information is never sold, rented, or shared with third parties without consent.
➤ *Policy Updates*
* By using our website, you agree to our privacy practices.
* Ottoman Belts reserves the right to update this policy at any time.
5. Cancellation Policy
➤ *Cancellation Timeframe*
* Orders may be cancelled within 24 hours of placement without any charges.
* After 24 hours, cancellation requests may be subject to restocking or processing fees.
➤ *Custom Orders*
* Custom-made championship belts already in production may not be eligible for cancellation.
➤ *Refunds for Cancelled Orders*
* Approved cancellations will be refunded to the original payment method.
➤ *Cancellation Procedure*
* To request a cancellation, contact our customer support team with your order information as soon as possible.
*6. General Terms & Customer Support*
➤ *Product Accuracy*
* As our championship belts are custom-made, slight variations in color, design, or finish may occur.
➤ *Damaged or Incorrect Orders*
* Customers must report damaged or incorrect items within 48 hours of delivery with clear photos for assistance.
➤ *Customer Support*
* For any questions regarding refunds, returns, shipping, or cancellations, please contact our support team through our official website.